Contact Information
Address:
1023 Van Buren Ave, Indian Trail, NC 28079
Kustom provides a comprehensive range of disaster restoration and recovery services in Charlotte, NC, and the surrounding areas, helping homeowners and businesses minimize the impact of unexpected damage and maximize the efficiency of the recovery process. Whether you’re dealing with water, fire, smoke, mold, or storm-related damage, our experienced team is ready to respond quickly and professionally to protect your property and restore it to its pre-loss condition. As the premier disaster restoration company in North Carolina and throughout the Southeast, Kustom has earned a reputation for exceptional customer service, meticulous attention to detail, and superior workmanship. Our certified technicians use state-of-the-art equipment and industry-leading techniques to ensure every restoration project is handled efficiently, safely, and with the highest level of quality. We understand that disasters can be stressful and disruptive, which is why we prioritize clear communication, transparency, and a seamless restoration experience for every client. From the initial emergency response to the final cleanup and repair, our team works diligently to make the process as smooth and stress-free as possible. Serving both residential and commercial clients, Kustom is available 24/7 to provide immediate assistance for all emergency restoration needs. Whether it’s a sudden flood, fire, or mold infestation, you can rely on Kustom to deliver fast, professional, and comprehensive restoration services that protect your property, minimize loss, and restore your peace of mind. Contact Kustom today to experience the Southeast’s trusted leader in disaster restoration and recovery, committed to keeping your home or business safe, functional, and fully restored.
1023 Van Buren Ave, Indian Trail, NC 28079
Welcome to Kustom Disaster Restoration, your trusted partner for comprehensive disaster recovery services located at 1023 Van Buren Ave, Indian Trail, NC 28079. We understand that disaster situations can be incredibly stressful and disruptive to your life or business. At Kustom, we are dedicated to providing prompt, professional, and personalized restoration services to help you recover and return to normal as quickly and safely as possible.
Operating primarily from our Charlotte, NC base, our team at 1023 Van Buren Ave, Indian Trail, NC is fully equipped and licensed to handle a wide array of emergency scenarios right here in our community. We specialize in restoring properties damaged by water, fire, mold, storms, and other unforeseen events, focusing on delivering high-quality results that meet the highest industry standards.
Our Core Services at Your Doorstep:
• Water Damage Restoration: From burst pipes and leaking roofs to flooding from nearby bodies of water, our experts act swiftly to mitigate water damage, extract standing water, and dry affected areas thoroughly to prevent secondary damage like mold growth.
• Fire & Smoke Damage Restoration: We address the visible and invisible aftermath of fire, including smoke odor removal, soot cleanup, and structural repairs, helping salvage personal belongings and restore your property's integrity.
• Mold Remediation: Following floods or water damage, mold can become a serious issue. Our certified team identifies and safely removes mold, cleaning and disinfecting affected areas to ensure a healthy environment.
• Storm Damage Repair: Storms can cause significant damage to roofs, siding, drywall, and more. We assess the extent of the damage and coordinate the necessary repairs to restore your property's structure.
• General Cleanup & Debris Removal: We handle the often overwhelming task of cleaning up after a disaster, removing debris, and preparing your space for the restoration process.
At Kustom Disaster Restoration, we pride ourselves on being locally focused. Our team is committed to providing exceptional service to residents and businesses in the immediate vicinity of 1023 Van Buren Ave, Indian Trail, NC 28079. We understand the unique needs of our local community and are dedicated to being there for you when you need it most.
Should you require our services for disaster restoration or recovery at our Indian Trail, NC location, please do not hesitate to contact us. You can reach us directly at (704) 727-4740 or visit our website page dedicated to the Charlotte location at https://kustom.us/location/charlotte-nc/ for more information.
Frequently Asked Questions (FAQs)
Q1: What types of disasters do you handle in Indian Trail, NC?
A1: Kustom Disaster Restoration at 1023 Van Buren Ave, Indian Trail, NC handles a wide range of disasters, including but not limited to:
• Water damage (floods, leaks, pipe bursts)
• Fire damage and smoke cleanup
• Mold remediation
• Storm damage (wind, hail, fallen trees)
• Sewage backup
• General cleanup and debris removal
Q2: How quickly can you respond to a disaster in Charlotte, NC?
A2: Response time can vary depending on the severity of the disaster and the extent of the damage. However, Kustom Disaster Restoration prioritizes rapid response. In many cases, especially for urgent situations like significant water damage or fire, our team can often be on-site within hours of your initial contact. We understand the importance of acting quickly to minimize further damage.
Q3: Do you offer emergency services outside of regular business hours?
A3: Yes, disasters can happen anytime. Kustom Disaster Restoration provides emergency services outside of standard business hours. If you experience a disaster at our Indian Trail, NC location outside of business hours, please call our emergency number provided on our website or contact us using the phone number listed.
Q4: What should I do immediately after a disaster in my home or business?
A4: Safety is the first priority. Ensure everyone is safe and evacuate if necessary. Once safe, contact Kustom Disaster Restoration at (704) 727-4740 immediately. While waiting for our team, you can take limited actions:
• For fire: If it's safe to do so, shut off utilities (electricity, gas) if you know how and it doesn't risk further damage or injury.
• For water: If safe, turn off the main water supply if possible.
• Move people and pets to a safe area away from the damage.
• Open windows for ventilation if safe to do so.
Our team will guide you through the next steps once we arrive.
Q5: How does the mold remediation process work for properties in Charlotte, NC?
A5: Our mold remediation process at 1023 Van Buren Ave, Indian Trail, NC involves several key steps:
1. Inspection & Assessment: We identify the source of moisture and the extent of mold growth.
2. Ventilation: We increase air circulation to dry the area.
3. Containment: We isolate the affected area to prevent mold spores from spreading.
4. Remediation: We use specialized equipment and techniques to safely remove mold.
5. Cleaning & Disinfection: We thoroughly clean affected surfaces and disinfect the area.
6. Drying & Verification: We ensure the area is completely dry and mold-free.
We follow industry best practices and guidelines for mold remediation.